eLearning and TalentWorks Department of Public Social Services > Bureau of Human Resources > Human Capital Management Branch > DPSS Academy > CalFRESH, CalWORKs, eLearning, GAIN and Talent Works
Community Programs Training Resources Registration to attend a training is done through our learning management system, TalentWorks Upon successful completion of a course, your attendance will be recorded, and you will be able to print your certificate
Workforce and Employee Development Training Catalog Participants will learn the foundations of customer service for ounty employees, common forms of “customer disservice,” key elements of effective customer service, strategies for interacting with customers, and the importance of process improvement in service delivery
MyHR » Development Countywide training and organizational development services to help create and maintain a skilled, motivated, and effective County workforce Providing a variety of development and training resources including performance management and development, diversity and inclusion, leadership, and much more
Workforce and Employee Development Training Catalog ENROLLMENT PROCESS Employees may register for live webinars by self-enrollment in TalentWorks (formerly Learning Link) or through a Departmental registrar rs must approve webinar enrollments in TalentWorks (Managers will receive an approval request email
MyHR » On-line Training Telework There are a number of excellent courses that are available on Udemy Your staff can access Udemy for free online training on a number of topics DHR has prepared a list of curated courses for managers and employees as suggested training options, which can be found here: Udemy-Learning
Workforce and Employee Development Webinar Training Catalog For the open-enrollment webinars listed in this catalog, employees may self-enroll in TalentWorks or register through a Departmental Learning Administrator 2 Managers must approve webinar enrollments in TalentWorks (Managers will receive an approval request email from TalentWorks with a link to the approval page )
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